Focusing on our customer satisfaction is the top of our mission, we always pull out all the stops for bringing the best customer experiences regarding the product & service qualification when doing business with us. 

• RISK-FREE WARRANTY: In case of defective or damaged products, we’ll replace it with a new one, offer a similar product, or provide a full refund. (No extra cost!).

• 100% REFUND OR RESEND: 100% refund or resend new if our products have not meet your expectation regardless of any reasons. No question asked and no return needed!

You don't even need to RETURN your items to us, it will take your valuable time and money. We strive to make things right the first time, every time. 

For more detailed information and instructions, please visit our Refund & Replacement Policy.

Shipping

We’re happy to offer Free Standard Shipping on all orders over $250!

• Production Time: All orders are processed within 3 - 5 business days.
• Shipping Time: Shipment takes 7 – 12 business days (depends on the destination) from the date it is shipped out.

Learn more about our Shipping Policy here.

Tracking

Once your order has left our warehouse you will receive a shipment confirmation email with a tracking number. Orders may ship in multiple packages.

If you have any questions about the delivery and shipment or your order, please contact us via support@wackytee.com.